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FAQs for Bouncy Castle & Inflatable Hire Liverpool

Will you deliver, set up and collect the bouncy castle?

Yes, Bouncetastic provides a complete service — delivery, setup, and collection are all included in the price. We’ll handle everything so your event runs smoothly and stress-free, whether it’s in Liverpool, St Helens, Widnes, or anywhere across Merseyside.


How much notice do I need to give to book?

We recommend booking your bouncy castle as early as possible to avoid disappointment, especially during busy periods like school holidays and weekends. However, you can book at any time, and we often accommodate last-minute bouncy castle hire requests. For the fastest response, give us a call — we’ll do everything we can to fit you in.


How do I pay for my bouncy castle hire?

If you book online, you can pay for your bouncy castle by bank transfer. Alternatively, you can pay cash on delivery, offering flexibility and convenience.


Where do you deliver to?

Although we’re primarily a Liverpool bouncy castle hire company, we deliver our inflatables throughout the region — including Aigburth, Aintree, Allerton, Belle Vale, Bootle, Crosby, Croxteth, Everton, Formby, Garston, Kensington, Kirkby, Knowsley, Mossley Hill, Sefton, St Helens, Widnes and across Merseyside.
We also deliver assault courses, inflatable slides, disco domes and more.


How much space do I need?

The space you’ll need depends on the size of the inflatable. Each bouncy castle or assault course listing includes dimensions for guidance. Generally, allow at least 3 feet of space at the front and back and 2 feet on either side for safe setup. Our team will confirm suitability on delivery.


Can I hire a bouncy castle on hard surfaces outdoors?

Yes — we can set up bouncy castles on hard surfaces such as tarmac or concrete. While grass is ideal, we use sandbags and safety anchors to keep everything secure. Just let us know when booking so we can bring the correct equipment.


What happens if it rains heavily?

If heavy rain starts, please ask children to leave the inflatable but keep it running to prevent water from pooling inside. Our blowers are water-protected, and extension leads are splashproof. Once the rain eases, simply wipe down the castle and the fun can continue!


Do your bouncy castles have rain covers?

Yes! Many of our bouncy castles and bouncy castles with slides come with built-in rain covers to help protect against light showers. Some even have front canopies for added protection.


How much electricity does a bouncy castle use?

On average, a bouncy castle uses around 9p per hour of electricity — very cost-efficient for hours of entertainment!


How should I prepare the area for setup?

Ensure the setup area is flat, clear, and accessible. Remove any debris, toys, or sharp objects, and make sure there’s a nearby electric socket within 25 metres. For indoor hire or hard-standing setups, we’ll bring sandbags or safety weights. Our delivery team will handle the rest safely and professionally.


Do you have themed bouncy castles?

Absolutely! We offer a fantastic range of themed inflatables, including princess bouncy castles, superhero bouncy castles, disco domes, party time bouncy castles, and plain bouncy castles. Perfect for any party theme!


Can you set up on a slope?

If your garden or venue is on a slope, please let us know when booking. Slight gradients are usually fine, but steep slopes can be unsafe for inflatables. We’ll assess suitability before confirming your booking.


Are your inflatables insured and safety-checked?

Yes — we have full public liability insurance, and all our inflatables are professionally safety-tested annually in line with UK health and safety regulations. You can rest assured you’re hiring from a trusted and compliant company.


Do you cater to adult events?

Of course! We provide inflatables for adult parties, corporate events, and weddings. Our adult bouncy castles are a hit at weddings and team-building events, ensuring everyone can join in the fun.


Can I hire a bouncy castle overnight?

Yes, we offer overnight hire options for selected bouncy castles, disco domes and inflatable nightclubs. Overnight hire is perfect for parties that run late or weekend events. Just mention you’d like overnight bouncy castle hire when booking and we’ll confirm availability and safety requirements.


What time will you deliver and collect the bouncy castle?

Our delivery times vary depending on the number of bookings on the day, but we’ll always agree on a delivery and collection window that suits you. For example, most Liverpool hires are delivered between 7:30am and 12pm and collected from 5pm onwards. If you have specific timing needs — for schools, weddings, or corporate events — just let us know when booking.


Can I hire a bouncy castle indoors?

Yes! We supply safe and fun indoor and winter hires for community halls, schools, and event venues. Our small children’s bouncy castles and toddler inflatables are perfect for indoor parties. You can also find venue ideas on our venues page.


Are your inflatables cleaned after each hire?

Definitely. Every bouncy castle and inflatable is cleaned, sanitised, and inspected after each use to maintain the highest hygiene and presentation standards. We know cleanliness matters — especially for children’s parties and school events.


Can adults use the bouncy castles?

Yes, but only certain inflatables are designed for adult use. We offer a dedicated range of adult bouncy castles and assault courses that can handle both children and grown-ups safely. Always check the product description to see if it’s suitable for adults.


Can I hire multiple inflatables together?

Absolutely! We have amazing special multi deals that combine popular products — such as a huge assault course and The BIG Bouncer Bouncy Castle — at a discounted rate. Perfect for larger events, school fun days, or big birthday celebrations.


Do you provide power if there’s no plug nearby?

Yes, we can supply petrol generator hire if your venue doesn’t have a mains power supply. This is especially useful for parks, fields, and outdoor weddings. Just mention you’ll need a generator when booking.


Can I hire a bouncy castle for a school fun day or sports event?

Yes — our school hire range includes obstacle courses, inflatable slides, and bouncy castles suitable for all age groups. We work with schools across Liverpool and Merseyside, providing safe, fun, and affordable entertainment for pupils.


Do I need to supervise the bouncy castle?

Yes, adult supervision is always required when inflatables are in use. We’ll provide clear safety instructions upon setup. For larger events, we can also discuss supervised hire options — ideal for schools or public fun days.


What safety checks do your inflatables have?

All our inflatables are tested to PIPA or RPII standards and undergo annual safety inspections. Every item is PAT tested, and we only use certified inflatables that meet British Standard BS EN 14960. Your safety is our top priority.


Do you set up inflatables in parks or public spaces?

Yes, we often provide park bouncy castle hire across Liverpool, St Helens, and Widnes. You’ll usually need permission from the local council — once granted, we can supply insurance documentation and risk assessments upon request.


What surfaces can inflatables be set up on?

We can set up on grass, artificial turf, concrete, or indoor floors, depending on the product. For hard surfaces, we use sandbags and mats to ensure a secure and safe setup. Just tell us your surface type when booking.


How long does setup take?

Setup is quick and efficient — most bouncy castles are ready within 15 to 30 minutes. Larger inflatables such as assault courses or disco domes may take a little longer. Our team will arrive promptly to ensure everything’s ready before your event begins.


Can I cancel or reschedule my booking?

Yes, if your plans change or the weather looks uncertain, just let us know as early as possible. We offer flexible cancellation and rescheduling options, particularly for outdoor events affected by bad weather.


Why should I choose Bouncetastic for bouncy castle hire in Liverpool?

We’re a local, family-run company with years of experience providing bouncy castles, slides, and assault courses across Liverpool and Merseyside. Our focus on safety, reliability, and fun has made us a trusted choice for thousands of happy customers.


Is delivery included in the price?

Yes, delivery is included in the hire cost for Liverpool and most surrounding areas such as Widnes, St Helens and Merseyside. If your event is further afield, we’ll confirm any small additional charge when you book.


What happens if I need to change the date of my booking?

We understand plans can change! If you need to move your booking, just get in touch as soon as possible. We’re happy to reschedule your bouncy castle hire subject to availability — and there’s usually no charge.


Can I book online?

Yes! You can use our simple online booking system to reserve your bouncy castle or assault course. You’ll receive instant confirmation and we’ll be in touch to finalise the details before your event.


Can I hire an inflatable slide with my bouncy castle?

Absolutely. Many customers combine a bouncy castle with one of our inflatable slides or bouncy castles with slides for extra excitement. You can also check out our special multi deals for package savings.


Do you provide soft play hire?

Yes — we have soft play and toddler bouncy castles ideal for younger children’s parties, nurseries and school hire events. These are available as part of our indoor party packages.


Can you provide staff to supervise the inflatables?

Yes, if you’re running a large event or public function, we can provide trained attendants to supervise your bouncy castle, assault course or disco dome. This helps ensure safety and compliance with event regulations.


How long can I keep the bouncy castle?

Our standard hire period is for the full day, but we can arrange extended or overnight hire if required. Just mention your timing needs when booking — we’re flexible!


Can you set up in community centres or halls?

Yes, we regularly deliver to community centres, church halls, and schools across Liverpool. Our indoor & winter hire options are ideal for these venues, especially during colder months.


Do you require a deposit?

For most hires, a small booking deposit is required to secure your date. The balance can then be paid in cash on delivery or by bank transfer before your event.


Are your inflatables suitable for corporate or charity events?

Definitely! We regularly provide assault courses, slides, and disco domes for corporate fun days, charity events, and team-building activities. Our large inflatables are ideal for attracting big crowds and keeping everyone entertained.


Can I see your inflatables before booking?

Yes — you can view our full range in the Gallery or browse all options under All Our Products. Each listing includes photos, sizes, and recommended age groups so you can find the perfect inflatable.


Do you provide safety mats?

Yes, all bouncy castles and inflatables come with safety mats for entrances and exits. These help reduce slips and keep users safe when climbing on or off.


What size are your bouncy castles?

Our range includes everything from toddler inflatables and small children’s bouncy castles to adult inflatables and giant assault courses. Dimensions are listed on each product page — or ask our team for recommendations based on your space.


Do you offer discounts for repeat customers or multiple hires?

Yes! We value our returning customers and offer discounts on multiple hires or repeat bookings. Schools and community groups can also enjoy special rates through our school hire service.


Can I hire during the winter months?

Yes, we operate all year round! Our indoor hire options are perfect for colder or wetter weather, and many halls around Liverpool are ideal for setting up smaller castles indoors.


How can I tell if a bouncy castle will fit in my garden?

Every inflatable has its dimensions listed, including required clearance space. Measure your area and check the product info — or send us a photo, and we’ll confirm if the bouncy castle will fit safely.


What if I don’t have access to power?

No problem — we can supply petrol generators or extension leads up to 25 metres long. Just let us know when booking so we bring the right setup.


Do you offer inflatables for themed parties?

Yes, we have a huge choice of themed inflatables! From Princess Castles and Superhero Castles to Party Time and disco domes, there’s something for every celebration.


Can I hire more than one bouncy castle at the same time?

Yes, and it’s very popular for larger events! Mix and match items like a bouncy castle, assault course and disco dome — or take advantage of our special multi deals to save money.


Do you have any safety tips for parents?

Yes — always supervise children, keep food and drink away from the inflatable, and ensure similar-aged children bounce together. We’ll go through all the safety points on delivery and ensure everything is properly set up and secure.


What if I have a question not listed here?

If your question isn’t covered above, please don’t hesitate to contact us online or call us on 0151 353 7475 or 07909 113114. The Bouncetastic team will be happy to help with your Liverpool bouncy castle hire or any other inflatable hire enquiry.