Will you deliver, set up and collect the bouncy castle?
Yes, Bouncetastic will take care of everything for you, its all included in the price we quote you.
How much notice do I need to give to book with you?
We recommend you book as early as possible to avoid disappointment, but you can book any time. If you contact us by telephone you will get a faster response. Don't hesitate to call us on a last minute occasion we will see what we can do for you.
How do I pay?
If you book online you can pay online, alternatively you can pay with cash on the day.
What if I need to cancel?
If you need to cancel your booking, please let us know 24 hours before as the vans are loaded the night before ready for the morning. We just require as much notice as possible. On occasions, we may need to cancel mostly due to extreme weather, but we will always contact you as soon as possible to give you as much notice.
Where do you deliver?
We deliver bouncy castle's and all our other inflatables to Liverpool, Wirral, St Helens, and Widnes.
How much space do I need?
It all depends on what castle you hire, they are different sizes so just ask us or look at the bouncy castle on our website and it will give you a rough size. Generally you need around 3 feet at the front and rear of the castle and 2 feet either side.
What if it heavy rains after the bouncy castle has been left?
In really heavy rain or worse conditions, please ask the children to exit the inflatable and refrain from switching it off at the electricity mains, if you leave the bouncy castle inflated it will stop the water from gathering inside. Our electrical extension leads are splash proof and the blowers are water protected. Once the rain has stopped, we recommend you wipe down the bouncy castle before they go back on it, this avoids any accidents with the children.
How much electricity will the bouncy castle use?
Approximately the bouncy castle will use about 9p per hour.
If you have any other questions that aren't listed don't hesitate to contact us online or please call us on 0151 353 7475 or 07909113114